Casino Terms and Conditions
By visiting any page on the site or mobile app Pin Up, managed by Carletta N.V., or by creating an account there, you accept the terms and conditions, privacy policy, gaming rules, and any terms related to advertising, bonuses, and special offers promoted on the site. Take the time to know all the rules carefully before accepting them. If you don’t agree with the terms or don’t plan to follow them, please don’t open a profile or use the Pin Up site or mobile. If you do, it means you accept these terms.
Update of Terms and Conditions
The casino may modify these terms for a variety of reasons, such as improving the services or due to legal requirements. The latest version and the effective date can be found on the site. Whenever PinUp makes changes, a new version of the terms of service is published online. You are considered to be aware of and bound by the updated terms as soon as they are posted on the site.
You are solely responsible for monitoring and reviewing the current Terms. Pin Up may make changes to the site, software, or services, and it may also change any aspect of the rules. Therefore, the company will do everything it can to notify you in a timely and efficient manner based on the information you provided when you created your profile.
If you don’t agree with any changes, you can stop using the Pin Up site. If you continue using any part of the site after the new Terms take effect, the company will consider it as your acceptance of the updated Terms.
Legal Requirements for Indian Players
Persons under the age of 18 shall not use the site’s services. If an underage user attempts to access the services, it will be considered a breach of the terms. The casino has the right to suspend the profile of such users and deny them access to the site. Here are other specific requirements in place:
- The company may ask you to provide personal identification to certify your age and verify that you adhere to the terms as per this clause;
- Indian users are responsible for any fees and taxes related to their winnings. In addition, the players are required to declare the amount they have won or lost according to the Indian law;
- The user must keep safe and secure all account information, namely the login and the password;
- If you notice any unauthorized access to your profile or any security breaches, you must notify the company immediately and provide evidence if requested;
- The casino is not responsible for any losses incurred due to someone else using one’s login and password.
Account Creation on Pin Up
To use the site, you’ll need to create an account by providing your email address and mobile phone number, then choose a password for logging in. To fully access all the site’s features, you’ll also need to provide some details during registration, including your name, date of birth, city, and home address.
When you register on the site, you confirm that the data you provide is real and accurate. If any of this information changes, it’s your responsibility to let Pin Up know promptly. If you don’t meet these requirements, the company may restrict your profile or even close it completely, voiding all transactions, bonuses, and winnings.
Inactive Account Fee
If for six consecutive months, your profile is not used for betting, gaming, deposit, withdrawal, or transfer of funds, it will be considered inactive. Inactive accounts will be charged a fee of 5% of the current balance. For more details, you can contact support. The casino will notify you at least 14 days before any inactive profile fee is deducted.
Verification on Pin Up India
Pin Up may ask for a copy of your ID to verify your data and confirm that you are legally able to conduct financial transactions using the payment details you provided. You can upload a copy of your ID in your profile, in the Document Upload area. You can do this at any time, including right after you register or before or after making a withdrawal request.
If you can’t or don’t want to provide the requested details, the brand may suspend your account until you do. If the data isn’t provided, the casino has the authority to permanently delete your profile.
Deposits and Withdrawals
The company only accepts deposits from accounts registered in your name. Deposits from third parties are not allowed.
- If a security check reveals a deposit made by a third party, the company can void all winnings on the profile and block it until the situation is resolved;
- If funds need to be returned to their legal owner via bank transfer, the recipient will be responsible for any transfer fees.
Before making any payments, the casino may ask for copies of your identity documents. Following international KYC (Know Your Customer) guidelines, Pin Up needs to verify your identity before allowing any withdrawals. The company might also require additional identity verification, such as video identification or a photo of you holding your ID.
To comply with international regulations against money laundering and fraud, payouts are made using the same method you used to deposit funds into your gaming profile. If that’s not possible, Pin Up will provide an alternative method for your withdrawal.
If, at the time of your withdrawal request, the total amount of your bets is less than the total amount of your deposits, the site administration can withhold up to 20% of the requested withdrawal amount. If you want to withdraw funds using a bank card, Pin Up may withhold up to 25% of the requested amount.
